Terms and Conditions - Garden Maintenance Beckenham
Welcome to our Garden Maintenance Services in Beckenham. These Terms and Conditions outline the rules and regulations for the use of our services. By engaging with us, you agree to comply with and be bound by these terms.
1. Service Agreement
Our garden maintenance services include lawn mowing, pruning, weeding, fertilizing, and general garden upkeep. Each service is tailored to meet the specific needs of your garden.
1.1 Scope of Services
- Lawn Care: Regular mowing, edging, and fertilization.
- Pruning: Trimming of shrubs, trees, and flowers to promote healthy growth.
- Weeding: Removal of unwanted plants to maintain garden aesthetics.
- Fertilizing: Application of suitable fertilizers to ensure plant health.
2. Payment Terms
Payments are due upon receipt of the invoice, which is generated monthly based on the services provided. Accepted payment methods include bank transfer, credit card, and direct debit.
2.1 Late Payments
Late payments may incur a service charge of 5% per month on the outstanding balance. Persistent late payments may result in suspension of services until the account is settled.
3. Customer Responsibilities
Customers are responsible for providing access to the garden area and ensuring that all necessary utilities are available for the maintenance team.
3.1 Access and Security
Customers must provide secure access codes or keys to the maintenance team if required. We are not liable for any damage resulting from unauthorised access.
4. Liability
We strive to deliver high-quality services; however, we are not liable for any damage caused by unforeseen circumstances such as extreme weather conditions or natural disasters.
4.1 Insurance
Our services are covered by comprehensive liability insurance to protect both our team and your property during maintenance activities.
5. Cancellation Policy
Customers may cancel services with a minimum of 14 days notice. Cancellations made with less notice may incur a fee equivalent to one week's service charge.
5.1 Service Suspension
In the event of non-payment or breach of terms, we reserve the right to suspend services until the issue is resolved.
6. Confidentiality
All customer information is kept confidential and is not disclosed to third parties without explicit consent, except where required by law.
6.1 Data Protection
We comply with all relevant data protection regulations to ensure the safety and privacy of your personal information.
7. Termination
Either party may terminate the service agreement by providing written notice in accordance with the cancellation policy outlined above.
7.1 Effect of Termination
Upon termination, all outstanding payments must be settled, and any agreed-upon services up to the termination date will be completed.
8. Amendments
We reserve the right to amend these terms and conditions. Customers will be notified of any significant changes, and continued use of our services constitutes acceptance of the new terms.
8.1 Notification
Amendments will be communicated via email or through our official communication channels at least 30 days prior to implementation.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom, and any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.
9.1 Dispute Resolution
In the event of a dispute, both parties agree to attempt mediation before pursuing any legal action.
10. Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, or pandemics.
10.1 Notification of Force Majeure
In such events, we will notify the customer as soon as possible and outline any changes to service delivery.
11. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in full effect.
11.1 Independent Clauses
Each clause in these terms is independent, and the invalidity of one does not affect the validity of others.
12. Entire Agreement
These terms constitute the entire agreement between the customer and our garden maintenance service, superseding all prior agreements or understandings.
12.1 Amendments to Agreement
No amendment to these terms will be effective unless in writing and signed by both parties.
13. Acceptance of Terms
By engaging our garden maintenance services in Beckenham, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.